#travel agent training
About The Instructor
Patricia Flores has been working in the travel industry over 14 years. She attended International Travel and Aviation Academy in 1991 in Arlington, TX. She has excellent qualities, strengths and outstanding customer service skills. Her career started at Cendent Travel where she specialized in booking leisure destination packages. She went on to work for World Travel BTI preparing corporate reservations for Pepsi Cola Account and other various corporate accounts. Patricia has been fortunate to work for wonderful companies such as Carlson Wagonlit Travel and Travelocity. Preparing domestic and international air, car, hotel, train and tour reservations, Patricia presently works as a home agent for American Express Platinum Travel preparing luxury travel. Patricia has a lot of knowledge in Native Sabre and Turbo Sabre Systems. She is proficient and has a lot of experience in the travel industry.
Carmen Smith is a 20+ year Travel Industry Veteran having worked in various capacities: Holiday Inn Reservations Agent and Guest Services Agent; International Flight Attendant/Interpreter with Pan American World Airways; Travel Agency Owner; Travel Technology Online Deployment Manager; and Corporate Travel Manager.
Carmen is now using her culmination of knowledge and skills to run her own company, Travel Management Consulting LLC where she partners with businesses and government entities to build or improve their global travel programs.